Community support

Browse the Online Library and investigate by yourself. For a quick solution, try to search on our FAQ or browse our public forums at Openideas.info, our community support site.

Enteprise support

We know every company values security and reliability above all. Therefore, we offer support with written warranty, including a SLA agreement and detailed procedures. As the creators of the solution, we are in the best position to offer you the best end user support.

Support Benefits

Clients with Pandora FMS support contract will also have the following benefits:

• Access to Pandora FMS Enterprise version (and it's code).
• Automatic software updates through Update Manager.
• Access to enteprise database, containing plugins and modules through Update Manager.
• They are able to open incidents and technical questions using our professional ticketing system, obtaining response times as accorded in the service contract.
• Access to Pandora FMS professional knowledge base system.